PRIVACY POLICY

Last Updated: July 8, 2026

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At Avelix, protecting your privacy is one of our priorities. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or make a purchase.

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Information We Collect

We may collect the following information:

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Personal Information

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

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Payment Information

Payments are securely processed by trusted third-party payment providers.

Avelix does not store your debit or credit card information.

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Device & Usage Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Shopping behavior

• Website interaction data

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Cookies

Cookies help us:

• Improve website performance

• Remember shopping cart contents

• Save browsing preferences

• Personalize your shopping experience

• Analyze website traffic

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How We Use Your Information

Your information may be used to:

• Process and fulfill orders

• Verify payments

• Provide customer support

• Respond to inquiries

• Send order confirmations and shipping updates

• Improve our website and services

• Prevent fraud and unauthorized transactions

• Send promotional emails (only where permitted)

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Sharing Your Information

We only share personal information when necessary with trusted service providers, including:

• Payment processors

• Shipping carriers

• Website analytics providers

• Fraud prevention services

• Legal authorities when required by applicable law

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We never sell, rent, or trade your personal information.

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Data Retention

We retain customer information only for as long as necessary to:

• Complete purchases

• Provide customer support

• Meet accounting obligations

• Comply with legal requirements

• Resolve disputes

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Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw marketing consent

• Request a copy of your stored data

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Requests may be submitted through our support email.

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Data Security

We implement industry-standard security measures including:

• SSL encryption

• Secure payment processing

• Protected servers

• Access controls

• Regular security monitoring

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While no online system can guarantee absolute security, we continuously work to protect your information using commercially reasonable safeguards.

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Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If such information is discovered, it will be removed promptly.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any revisions will be posted on this page along with the updated revision date.

Continued use of our website constitutes acceptance of the revised Privacy Policy.

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Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Email: support@avelixshop.com